STAY CONNECTED,
ANYWHERE IN
JAPAN

With short-term rental plans starting at
as little as ¥400 per day, you won’t miss
anything while you travel – thanks to
Pocket WiFi from Global Mobile.

SIGN UP NOW

Please click here if you would like to extend the rental period.

【Important Notice】
The pickup counter at the Narita airport is temporary closed due to COVID-19.
Due to the heavy rainfall in July, delivery services are suspended or delay is expected in some areas of Kyushu Region, Nagano Prefecture and Gifu Prefecture.

FEATURES

SPECIFICATIONS

*Battery life depends on location, amount of use, settings, etc.

Price plans

Price CALCULATOR

Plans





Start Day

End Day

Number of units

Insurance

Spare Battery

*The rental fee will be calculated by the total number of days used, including the first and last day of use. If you will use the router for more than 13 days, we recommend the monthly plan.

**Spare Battery
A mobile charging pack (Richiumon 5400) with which you can easily charge both your smartphone and the Pocket WiFi while out and about – no worrying about dead batteries! Can be used for up to 5 hours.

***Safety Insurance
Our safety insurance will cover 50% of penalty charges in case of damage, loss or theft of either the device or the battery charger.

  With Insurance Without Insurance
Theft, loss or damage of the device: ¥20,000 ¥40,000
Loss or damage of battery charger ¥1,500 ¥3,000
Loss or damage of adapter or USB cable ¥500 ¥1,000

SIGN UP

To apply for a SoftBank Pocket WiFi router please click on the button below and fill out the application form on the next page.

APPLY

Frequently Asked Questions

How do I register for a Pocket WiFi router?
All you have to do is click the APPLY link on this website and fill out the application form on the next page. You can apply if you will stay for longer than 2 days and 1 night.
When will I receive the Pocket WiFi router?
The complete Pocket WiFi set (device, battery charger, manual) will be sent to your address (inside Japan only) on the morning of your first day of usage. ※ The shipping fee (including return shipment) of the total weight of the devices (regardless of the amount of devices) will be ¥1,100 for anywhere in Japan. The shipping fee is waived for usage of 7days or more. A convenient envelope for returning the items after usage will be enclosed. ※We don't ship WiFi router to Okinawa.
How do I use the Pocket WiFi router?
Simply press the power button and choose the network of the router on your phone or other devices, input the password and you're ready to start!
How do I return the Pocket WiFi router?
After usage, please put the complete WiFi router set (device, battery charger) in the enclosed return envelope and mail via Japan postal service. Please mail the package on or before the final date of useage.
What are the payment options?
Your registered credit card will be charged once we have sent the items. If you would like to receive an invoice, please contact us via e-mail.
Can I pick up the Pocket WiFi router directly from the airport?
You can pick up your Pocket WiFi router on the day you are scheduled to begin usage at the airport.
NOTE: You cannot pick up the router on the same day that you apply for the router.

● Narita International Airport Terminal 1：QL Liner Counter (1st Floor of Arrivals, South Wing)
Opening hours: 6:30-21:00 (every day of the week)
● Narita International Airport Terminal 2：QL Liner Counter (1st Floor of Arrivals)
Opening hours: 6:30-21:00 (every day of the week)
● Chubu International Centrair Airport：Post Office, 1st floor
Opening hours: 9:00-17:00 (weekdays only)
● Kansai International Airport：post office inside the Terminal Building, 2nd floor, South
Opening hours: 9:00-17:00 (every day of the week)
● Haneda Airport Terminal 3：JAL ABC Counter：2nd floor, Arrival Lobby
● Formerly Haneda Airport International Terminal
Opening　hours: 6:30 to 22:00
※pick up fee of ¥500 will occur.
Extra fee of ¥200 will occur for late pick up(22:00-6:00)

If you want to pick up the Pocket WiFi at the airport, the application deadline of the previous day may differ, depending on the airport.

● Narita International Airport application deadline: by 17:00, one day prior to pick up (weekends & public holidays, by 16:00) /
● Chubu International Airport application deadline: by 14:00, 3 days prior to pick up /
● Kansai International Airport application deadline: by 14:00, 3 days prior to pick up
● Haneda Airport application deadline : by17：00,2days prior to pick up.(weekends & public holidays, by 16:00)

NOTE: Regarding Chubu International Airport, if you would like to pick up the device on Monday from 9:00 to 12:00, the final application deadline will be by 14:00, on Thursday of the previous week.

IMPORTANT NOTE: The shipping fee of ¥1,100 (fixed price regardless the number of devices) will still be charged if you pick the router up at the airport. The shipping fee is waived for usage of 7days or more. A convenient envelope will be enclosed for return shipment of the items.
※except Haneda Airport (pick up fee of ¥500 will occur.)
I would like to use it tomorrow.
You may start your service on next day for reservations made before 17:00 on weekdays and 16:00 on weekends and holidays.

※For picking-ups in Hokkaido and Kyushu, a one-day transportation time is required. The service will start two days after we receive your application.
If you want to pick up the Pocket WiFi at the airport, the application deadline of the previous day may differ, depending on the airport.

※We don't ship WiFi router to Okinawa.

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